Need help with your purchase? Call 0114 2554341

Delivery & Returns

Where we deliver

We deliver to selected UK locations within a 25 mile radius of our location. If you live outside of this area, please give us a call on 0114 2554341 or email us and we'll discuss alternative delivery options with you.

Delivery timescales

When an order is placed with Williams Electrical Shops we’ll contact you to confirm the delivery details. We aim to deliver all items within 5 working days.

Click & Collect

Click & collect is available on selected products from our store in Sheffield. If you choose this option, we'll email you when your order is ready for collection and hold your order for 7 days. If your order is not collected within this time your order will be refunded by Williams Electrical Shops and the goods returned to stock for sale.

You’ll need to bring some identification with you when collecting an order from our store. Please see our terms and conditions for further details.

Delivery charge

In most cases delivery is free if you are within our normal delivery area. We do make a small additional delivery charge for larger items such as American style fridge freezers because of the size of the product and the difficulty of handling such products safely.

Removal of old items

When we deliver your purchased items, we are happy to take away and dispose of your old items so you don’t have the hassle. Depending on the item, there may be an additional cost for this service but we can let you know in advance of delivery what this will be.